Whitepaper: The ROI of Digital Customer Engagement 2,684 Filed under - Archived Content, Nuance Customers now routinely use digital channels to complete tasks that once kept phone agents busy In this guide, we highlight eight real-world implementations that are helping their organisations streamline operations, improve agent productivity, increase customer engagement and boost sales revenue. White Paper written by: Nuance Communications Click here to download the White Paper Author: Rachael Trickey Published On: 28th Jan 2019 - Last modified: 8th May 2019 Read more about - Archived Content, Nuance Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter