Whitepaper: The ROI of Digital Customer Engagement

Customers now routinely use digital channels to complete tasks that once kept phone agents busy

In this guide, we highlight eight real-world implementations that are helping their organisations streamline operations, improve agent productivity, increase customer engagement and boost sales revenue.

White Paper written by: Nuance Communications

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Published On: 28th Jan 2019 - Last modified: 10th Apr 2019
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