Aspect announce new channel agreement 3,769 Filed under - Archived Content, Alvaria Aspect Software and Syntegra have signed a channel sales agreement. According to the partnership terms, Syntegra, a Ukrainian system integrator, will distribute, implement and support Aspect solutions in Ukraine. Vladimir Zakharchenko “Now with Aspect we can build complex contact centre and Unified Communications (UC) solutions for our customers that are based on IT-industry leading products. As a Microsoft partner we see the cooperation between Aspect and Microsoft as an additional advantage to Aspect’s unified approach to interaction management,” said Vladimir Zakharchenko, COO, Syntegra. The partnership enables Syntegra to have access to Aspect’s contact centre solution Aspect Unified IP. This software platform enables tight integration with Lync and offers a comprehensive range of customer contact capabilities, from inbound routing and outbound call management, voice portals and multichannel self-service to unified communications and collaboration. Ingo Brod “Each regional market demands specific know-how and with Syntegra we have found an experienced partner with extensive knowledge of the Ukrainian market and companies,” said Ingo Brod, channel sales manager, Aspect. “We are looking forward to joint projects.” Author: Jo Robinson Published On: 14th Aug 2013 - Last modified: 22nd Mar 2017 Read more about - Archived Content, Alvaria Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter