White Paper: The Generation Game 177 Filed under - Archived Content, EvaluAgent This White Paper looks at the unique challenges having a multi-generational workforce brings to the contact centre, and how gamification can change the culture of your contact centre into one of knowledge sharing, support and empowerment. White Paper written by: EvaluAgent Click here to download the White Paper Author: Megan Jones Published On: 6th Oct 2015 - Last modified: 22nd Mar 2017 Read more about - Archived Content, EvaluAgent Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center White Paper: Consumer Duty Compliance Through Effective QA The Essential Team Leader Playbook Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter