Recorded Webinar: Designing a Better Forecasting Spreadsheet Related Articles Monthly Forecasting Excel Spreadsheet Template The Latest Techniques for Call Centre Forecasting A Guide to Call Centre Forecasting 11 Top Tips for Spreadsheet Forecasting in Excel 9,056 Filed under - Recorded Call Centre and Customer Experience Webinars, Excel, Forecasting In this masterclass webinar our panel look at how to design a forecasting spreadsheet. Topics Discussed Latest Forecasting Methods Regression based forecasting techniques – Holt Winters and ARIMA Building External Factors into the Forecast – Weather, Marketing, Mailings Removing outliers Useful Excel functions Correlation of data Using Pivot tables Using the Excel solver Seasonality and Trends Linking spreadsheets to WFM software Top tips from the audience Panellists John Casey The Forum Jo Sparkes Spreadsheet Design Consultant Dave Appleby Resource Planning Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Call Centre Helper Author: Rachael Trickey Published On: 19th Apr 2016 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Excel, Forecasting Recommended Articles Monthly Forecasting Excel Spreadsheet Template The Latest Techniques for Call Centre Forecasting A Guide to Call Centre Forecasting 11 Top Tips for Spreadsheet Forecasting in Excel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter