Case Study: Healthcare Company Overhauls Revenue Cycle

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SALUD Healthcare Solutions has selected the Noble Enterprise Cloud platform to support their revenue cycle and coding services.

The solution

As an organisation which optimises revenue cycle operations to reduce complexity and achieve results, SALUD plans to use Noble’s cloud-based customer contact solution to achieve a new level of service for hospitals, health systems and physician groups throughout the US.

The benefits

The new system equips SALUD Healthcare Solutions with tools for blended communications, intelligent call routing, and agent/system monitoring that enable the healthcare services organisation to optimise customer contact performance, while also reducing costs, eliminating inefficiencies, and complying with legislative and industry regulations.

The hosted solution also delivers the functionality of its premise-based unified communications platform in a streamlined, cloud-based package.

Jesse Ford

Jesse Ford

“After a thorough evaluation of our options, it became clear that a single, unified cloud platform could best help us achieve our goals,” said Jesse Ford, President and CEO at SALUD Healthcare Solutions. “Noble Systems’ cloud solution is exceptionally versatile. The platform contains a robust range of features that will help us revolutionise revenue cycle operations for self-pay and insurance collections.”

Chris Hodges

Chris Hodges

“SALUD Healthcare Solutions is an organisation committed to the worthwhile mission of supporting healthcare providers, and Noble Systems is very proud to do business with them,” said Chris Hodges, Senior Vice-President of Sales and Marketing at Noble Systems. “We are excited by the new opportunities that the Noble Enterprise Cloud platform presents to organisations like SALUD.”

For more information about Noble Systems, visit their website.

Author: Megan Jones

Published On: 28th Jan 2015 - Last modified: 18th Dec 2018
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