CloudFest London 129 Filed under - Archived Content, Martin Hill-Wilson, Vonage THE DATE: Tuesday 20th November, 2018. 10am onwards THE LOCATION: The Langham Hotel, London Register now to be the first to hear the exciting announcements on our agenda. We have teamed up with industry thought leader Martin Hill-Wilson to understand the importance of developing emotive CX that works for customer interaction teams. Martin will be at CloudFest London showcasing his findings and offering more insight into emotive interaction in the contact centre. You can help shape the results by completing this short survey. THE ORGANISERS: NewVoiceMedia THE WEBLINK: https://newvoicemedia.com/events/cloudfest-london-2018 Register Now! Author: Rachael Trickey Published On: 8th Aug 2018 - Last modified: 18th Mar 2024 Read more about - Archived Content, Martin Hill-Wilson, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter