Digital Experience 2019 151 Filed under - Archived Content, eGain 80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of successes? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative! OUR SPEAKERS Brian Manusama, Research Director, Gartner Ashu Roy, CEO, eGain Corporation WHAT TO EXPECT One great day Exchange ideas, best practices, and success stories in digital, knowledge, analytics, and AI. Location Great location in the heart of London City. Easily accessible via public transport. Demo lounge Watch innovations in action; learn quickly to get there risk-free. Free food and drink! Enjoy your day with free breakfast, lunch, and cocktails! Register Now! Author: Rachael Trickey Published On: 7th Feb 2019 - Last modified: 26th Feb 2019 Read more about - Archived Content, eGain Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter