eBook: AI and Human Beings – The Winning Formula to Serve Customer Experience

This eBook shares expert opinions and looks at how technology (AI) can support human skills to provide a better customer experience.

AI can take care of monotonous and low added-value tasks, freeing up agents to make this a winning combination.

eBook written by: Diabolocom

Published On: 5th Jun 2018 - Last modified: 3rd Jan 2020
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