This eBook shares expert opinions and looks at how technology (AI) can support human skills to provide a better customer experience.
AI can take care of monotonous and low added-value tasks, freeing up agents to make this a winning combination.
eBook written by: Diabolocom
Author: Rachael Trickey
Published On: 5th Jun 2018 - Last modified: 3rd Jan 2020
Read more about - Archived Content, Diabolocom
