Recorded Webinar: Top 10 Contact Centre Strategies – Part 1 Related Articles Recorded Webinar: Self-Service- How to Remove Calls from the Contact Centre Recorded Webinar: Proven Techniques to Increase Customer Satisfaction Recorded Webinar: The Contact Centre of the Future 2020 Recorded Webinar: Strategies for Call Monitoring 1,217 Filed under - Recorded Call Centre and Customer Experience Webinars, Genesys Join us for this exciting webinar where Paul Cooper and Mike Murphy discuss the Top 10 Contact Centre Strategies and how you can deploy them in your contact centre. We have so much great stuff to discuss that we have split this webinar across 2 parts. Topics Discussed Contact Centre Management Motivation Technology Dealing with Attrition Recruitment Customer Loyalty Voice of the Customer Panellists Paul Cooper Customer Service Expert Mike Murphy Interactive Intelligence Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Genesys Author: Jo Robinson Published On: 21st Jan 2014 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys Recommended Articles Recorded Webinar: Self-Service- How to Remove Calls from the Contact Centre Recorded Webinar: Proven Techniques to Increase Customer Satisfaction Recorded Webinar: The Contact Centre of the Future 2020 Recorded Webinar: Strategies for Call Monitoring Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter