Inbenta


Inbenta Logo

Inbenta is a customer interaction management platform that automates support across a variety of channels using a patented artificial intelligence technology.

www.inbenta.com

Contact Name: Sam Boyle

Tel No: +44 203 318 2248

Contact Email: sboyle@inbenta.com

Profile:

Inbenta is a customer interaction management platform that automates support across a variety of channels using a patented artificial intelligence technology.

Inbenta’s natural language processing improves the quality of automated and human-delivered knowledge, resulting in major contact deflection and better customer satisfaction.

Thanks to symbolic AI and a proprietary lexicon, Inbenta’s AI requires no training data and can be deployed with an industry-leading time-to-market.

Inbenta’s solution can be leveraged for clients with large contact centre infrastructures across multiple verticals: Banking, Financial Services, Aviation and Travel, Utilities, E-commerce, Telecommunications, Online Gaming and Gambling… any industry where incoming customer service communications need to be triaged and streamlined.

Social Media:

Twitter Handle: @inbenta
LinkedIn Company Page: https://www.linkedin.com/company/inbenta/
Facebook Page: https://www.facebook.com/Inbenta/

Address: Calle Arago, 222. 08011. Barcelona. Spain

Weblink: www.inbenta.com

Categories:

  • Customer Experience
  • Knowledge Management Systems
  • Multi-Channel Communications
  • Self-Service

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.