Date: April 12-15, 2026
Location: Marriott Harbor Beach Resort and Spa, Fort Lauderdale, FLORIDA
Customer Contact East, a Frost & Sullivan Executive MindXchange, is an interactive contact centre event offering real-world examples and insights from speakers on the future of customer care.
The event focuses on topics such as employee engagement, digitalization, preparing for the future, and the importance of quantitative and anecdotal data in gaining leadership buy-in for forward plans.
Author: Guest Author
Reviewed by: Rachael Trickey
Published On: 11th Dec 2025 - Last modified: 13th Apr 2026
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