Is Your On-Hold Music Driving Your Customers Mad?

A survey has revealed the songs that the public find most annoying. How does your on-hold music compare?

Face for Business, a telephone answering service, has recently conducted a One Poll survey of 2,000 people in order to find out what the British public considers to be the worst on-hold music of all time.

The 25 most annoying songs to hear on-hold are:

1. You’re Beautiful – James Blunt
2. Baby – Justin Bieber
3. Gangnam Style – Psy
4. Symphony no: 40 – Mozart
5. Greensleeves
6. Bad Day – Daniel Powter
7. Telephone – Lady Gaga
8. Bleeding Love – Leona Lewis
9. Call Me Maybe – Carly Rae Jepson
10. I Dreamed a Dream – Susan Boyle
11. Livin’ La Vida Loca – Ricky Martin
12. Fight For This Love – Cheryl Cole
13. Macarena – Los Del Rio
14. My Humps – Black Eyed Peas
15. You Are Not Alone – Michael Jackson
16. Believe – Cher
17. Lifted – Lighthouse Family
18. Diamonds – Rihanna
19. That’s Not My Name – The Ting Tings
20. Yellow Submarine –The Beatles
21. Pure & Simple – Hear-Say
22. Never Gonna Give You Up – Rick Astley
23. Kiss Kiss – Holly Valance
24. One Night in Heaven – M People
25. Poker Face – Lady Gaga

The study also revealed:

• The average British customer has been put on hold three times in the last month
• Nine in ten have hung up after seven minutes of waiting
• A third of adults have hung up because of a song being repeatedly played to them down the line

‘’We know that various companies try to make their songs different from any other, but either way, Brits don’t like being put on hold and would much prefer to be called back than listen to James Blunt,” said a spokesman for Face for Business.