Starting on Tuesday 19th January 2016 this 5 x 1-hour course (1-2pm UK time) is our new 5-week development course in partnership with Real Results Training.
This paid-for course deals with all aspects of team management including;
- Dealing with under performers in your team
- Attracting and retaining the best team
- Leadership secrets for contact centre managers
- Call and contact centre management skills
- Final week – Review and Implementation Support Session
Training Tuesdays! from Carolyn Blunt on Vimeo.
Click here for more information on the online interactive course.
Author: Rachael Trickey
Published On: 13th Jan 2016 - Last modified: 22nd Mar 2017
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