Podcast: Employee Wellbeing: Take Care of Your Team! Related Articles The Contact Centre Podcast: Catch-up with Every Episode So Far! Employee Well-Being: How to Reduce Contact Centre Stress Employee Engagement Surveys and Employee Wellbeing Using Data to Drive Your Wellbeing Strategy © Helen Ginman Podcast 1,420 Filed under - Podcasts, Well Being Helen Ginman of UandI Wellbeing discusses what contact centres can do to improve employee well-being and take good care of their teams in the “new normal”. In our conversation with Helen, we also talk about common sources of contact centre stress, how you can actively promote well-being and the positive impact that looking after well-being can bring. To listen to the podcast directly from this web page, just hit the play button below: The Contact Centre Podcast – Episode 32:Employee Wellbeing: Take Care Of Your Team! To read Helen’s article:“52 mental health & wellbeing ideas for your workplace that won’t cost you a penny”, as discussed towards the end of the podcast, click here. Podcast Time Stamps 1:00 – What Harms Agent Well-Being?4:34 – Limiting Key Source of Contact Centre Stress10:22 – Promoting Wellbeing in the Contact Centre15:10 – Agent Well-Being Initiatives Author: Robyn Coppell Published On: 8th Feb 2021 - Last modified: 11th Nov 2022 Read more about - Podcasts, Well Being Recommended Articles The Contact Centre Podcast: Catch-up with Every Episode So Far! Employee Well-Being: How to Reduce Contact Centre Stress Employee Engagement Surveys and Employee Wellbeing Using Data to Drive Your Wellbeing Strategy Related Reports Flyer: Wellbeing Starts with Your Workplace Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter