30% of Contact Centres Have Never Considered Home Workers 1,913 Filed under - Archived Content, Homeworking, Polls According to our poll, 30% of contact centres have never thought about allowing advisors to work from home, but would not rule out implementing such a system. Whereas, 31% say that doing so would not be suitable to their practice and will not consider allowing employees to work from home. Poll – On home workers, which statement best describes your centre? – answers Not suitable and won’t be trialling or implementing it – 31% Currently in our plans but not yet implemented – 16% In place and working well – 20% In place but failing – 3% Never considered it; may do in future – 30% Source: Call Centre Helper webinar: 7 Contact Centre Challenges Sample size – 101 Date: April 2013 Author: Jo Robinson Published On: 21st May 2013 - Last modified: 18th Sep 2019 Read more about - Archived Content, Homeworking, Polls Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter