Most People Prefer the Name Contact Centre over Call Centre


Contact-Centre-or-Call-Centre

2,110

 

“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:

Contact Centre – 60%
Call Centre – 32%
No preference – 8%

Source: Call Centre Helper website reader poll    Votes: 430    Date: April 2012

Published On: 14th Nov 2012 - Last modified: 25th Oct 2021
Read more about - Contact Centre Research,


Recommended Articles

What Should You Name Your Contact Centre
What Should You Name Your Call Centre?
unknown caller on phone
Should We Call Customers by Name?
The History of the Call Centre - Updated
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.