Most People Prefer the Name Contact Centre over Call Centre

Contact-Centre-or-Call-Centre

2,398

 

“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:

Contact Centre – 60%
Call Centre – 32%
No preference – 8%

Source: Call Centre Helper website reader poll    Votes: 430    Date: April 2012

Author: Jo Robinson

Published On: 14th Nov 2012 - Last modified: 25th Oct 2021
Read more about - Contact Centre Research,

Follow Us on LinkedIn

Recommended Articles

What Should You Name Your Contact Centre
What Should You Name Your Call Centre?
unknown caller on phone
Should We Call Customers by Name?
The History of the Call Centre - Updated