Most People Prefer the Name Contact Centre over Call Centre Related Articles What Should You Name Your Call Centre? Should We Call Customers by Name? The History of the Call Centre - Updated Should Agents/Associates Give Their Full Name? 2,420 Filed under - Contact Centre Research, Polls “Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were: Contact Centre – 60% Call Centre – 32% No preference – 8% Source: Call Centre Helper website reader poll Votes: 430 Date: April 2012 Author: Jo Robinson Published On: 14th Nov 2012 - Last modified: 25th Oct 2021 Read more about - Contact Centre Research, Polls Recommended Articles What Should You Name Your Call Centre? Should We Call Customers by Name? The History of the Call Centre - Updated Should Agents/Associates Give Their Full Name? Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter