Most People Prefer the Name Contact Centre over Call Centre



“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:

Contact Centre – 60%
Call Centre – 32%
No preference – 8%

Source: Call Centre Helper website reader poll    Votes: 430    Date: April 2012

Author: Jo Robinson

Published On: 14th Nov 2012 - Last modified: 25th Oct 2021
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