Call Scripting | Call Centre Helper

Articles about Call Scripting

Positive Scripting for Customer Service

25,865

Contact Centre Jargon and Terminologies

174,779

How to Write an IVR Script – With an Example

7,530

3,172

3 Lesser-Known Uses of Scripting

544

You Can’t Script Sincerity in Customer Support

246

It is Most Common for an Agent to Address the Caller as Mr/Mrs…

407

16 Mistakes to Avoid With Call Scripting

4,415

Trade Secrets: Simple Ways to Improve Call Scripting

5,861

Do Scripts Still Have a Place in the Contact Centre?

2,411