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Articles about Feedback

A photo of someone throwing away there papers/surveys

Shock: Contact Centres Are Ditching Surveys at an INCREDIBLE Rate

680

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A photo of faces being drawn, which represent feedback

Customer Service Feedback: How to Perfect Your Strategy

1,279

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A photo of an envelope being opened with confetti

Customer Service Emails and Letters: How to Review and Improve Your Templates

1,866

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A photo of someone using a tablet to complete a survey

Customer Service Surveys – Bringing Sanity to the Survey

649

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A photo of four people holding speech bubbles over their faces

25 Good Customer Feedback Examples

43,236

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Business People Planning Strategy Around a Desk

5 Contact Centre Improvement Strategies

3,248

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23 Contact Centre Predictions for 2019

6,658

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How Can I Make My Contact Centre Customer-Centric?

1,737

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What Exactly Is a “360 Degree View of the Customer”?

131,833

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10 Best Practices to Improve Live Chat

32,779

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