Articles - Gerry Brown

Gerry Brown is Chief Customer Rescue Officer at The Customer Lifeguard.

He helps businesses save customers at risk and breathe life into their customer service operations and customer experience strategy.

He provides strategic, operational, and educational support through keynote presentations, workshops, seminars and consultancy engagements based on the Four Principles that underpin Customer Inspired Thinking as the driver for improvement.

Connect with Gerry on LinkedIn

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Recorded Webinar: The Digital Customer Experience: What Does Great Look Like?
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Recorded Webinar: Good Customer Experience Does Not Happen by Accident
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Recorded Webinar: The Best KPIs to Use in Your Contact Centre
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