Talkdesk Joins the AWS Partner Network Related Articles AWS Announces the General Availability of AWS Entity Resolution Genesys Awarded Two 2023 Global AWS Partner Awards AWS Announces New Service to Enhance SaaS Suite: AppFabric Talkdesk's Global Partner Programme Continues to Grow © REDPIXEL - Adobe Stock - 355271981 272 Filed under - Contact Centre News, Talkdesk Talkdesk is now a part of the Amazon Web Services (AWS) Partner Network (APN). The APN is the global community of Partners who leverage AWS to build solutions and services for customers. AWS helps Partners build, market and sell AWS offerings by providing valuable business, technical and marketing support. Talkdesk joined the APN in October 2020 and quickly grew its relationship with AWS. Talkdesk is revolutionizing the customer service market with Talkdesk CX Cloud, the industry’s first and only modern, global end-to-end customer experience solution. By combining enterprise performance at scale with consumer simplicity, CX Cloud allows companies to easily adapt contact centre operations to the evolving needs of customers, customer service and sales teams, resulting in increased productivity, customer satisfaction and cost saving. Talkdesk CX Cloud offers an innovative customer experience platform powered by artificial intelligence (AI), a white-glove approach to comprehensive business services and simple, out of the box integrations with more than 60 business tools, including the deepest Salesforce integration. Talkdesk CX Cloud sets a new benchmark for the contact centre solutions market with enterprise scalability, security and reliability, backed by the industry’s only 100% uptime Service Level Agreement. As an APN Partner, Talkdesk is now widely available to businesses looking for qualified cloud solutions providers with expertise in AWS to help them differentiate through customer experience and innovation. “We are thrilled to be part of the AWS Partner Network, another major step forward in our expanding relationship with Amazon Web Services,” says John Youri, senior vice president, global channels and alliances. “Joining the APN will help grow our AWS-based business and unlock a wide range of opportunities to better engage with our customers.” Author: Robyn Coppell Published On: 18th Dec 2020 - Last modified: 22nd Dec 2020 Read more about - Contact Centre News, Talkdesk Recommended Articles AWS Announces the General Availability of AWS Entity Resolution Genesys Awarded Two 2023 Global AWS Partner Awards AWS Announces New Service to Enhance SaaS Suite: AppFabric Talkdesk's Global Partner Programme Continues to Grow Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter