UK National Contact Centre Conference 254 Filed under - Archived Content, CCMA THE DATE: Thu 8 Nov 2018 Time: 9:00 am – 5:00 pm Our annual conference, which is free to CCMA members, takes place at the British Library in London on 8th November. The agenda and speakers will be confirmed nearer the time. This event is always fully booked with a waiting list, so please book your places early. Places are limited to a maximum of 3 per corporate member. Who is it for? Contact Centre Directors, Customer Service Directors, Customer Experience professionals, Contact Centre Leaders, Quality Managers, Insight Managers, Business Improvement Leaders, Business Change Managers, HR contact centre business partners, Contact centre learning and development leaders. Why should you go? The CCMAs annual conference shares the latest trends and developments in the contact centre industry. The event offers a balance of industry speakers and member case studies. No sales pitches, no waffle, just straight talking from industry leaders. THE ORGANISERS: CCMA THE WEBLINK: https://ccma.org.uk/members/events/uk-national-contact-centre-conference-2018/ Register Now! Author: Rachael Trickey Published On: 24th Jul 2018 - Last modified: 24th Aug 2018 Read more about - Archived Content, CCMA Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter