About the Event
THE DATE: Thu 8 Nov 2018
Time: 9:00 am – 5:00 pm
Our annual conference, which is free to CCMA members, takes place at the British Library in London on 8th November.
The agenda and speakers will be confirmed nearer the time.
This event is always fully booked with a waiting list, so please book your places early. Places are limited to a maximum of 3 per corporate member.
Who is it for?
Contact Centre Directors, Customer Service Directors, Customer Experience professionals, Contact Centre Leaders, Quality Managers, Insight Managers, Business Improvement Leaders, Business Change Managers, HR contact centre business partners, Contact centre learning and development leaders.
Why should you go?
The CCMAs annual conference shares the latest trends and developments in the contact centre industry. The event offers a balance of industry speakers and member case studies. No sales pitches, no waffle, just straight talking from industry leaders.
THE ORGANISERS: CCMA
Date and Time
Thursday 8th November 2018