White Paper: A Retailer’s Guide to Getting Omnichannel Customer Service Right


Having the right omnichannel customer service programme in place becomes valuable as consumers transition from mobile devices to in-store experiences.

This paper shares steps for executing and delivering an omnichannel strategy, including tips and best practices.

White Paper written by: Zendesk

Click here to download your copy of the white paper.

Published On: 9th Jul 2018 - Last modified: 14th Sep 2018
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