White Paper: A Retailer’s Guide to Getting Omnichannel Customer Service Right 112 Filed under - Archived Content, Zendesk Having the right omnichannel customer service programme in place becomes valuable as consumers transition from mobile devices to in-store experiences. This paper shares steps for executing and delivering an omnichannel strategy, including tips and best practices. White Paper written by: Zendesk Click here to download your copy of the white paper. Author: Rachael Trickey Published On: 9th Jul 2018 - Last modified: 14th Sep 2018 Read more about - Archived Content, Zendesk Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter