White Paper- Creating a Customer-Focused Culture – 3 Things You NEED to Know Filed under - Archived Content, Vonage In an age of declining trust in marketing and advertising, it is current customers who are increasingly the voice of your brand. Keep them happy and they are your ultimate marketers. Make them mad and they tell lots of potential customers about you. This white paper looks at how the customer is no longer the king but now the dictator. White Paper sponsored by : Vonage (formerly NewVoiceMedia) Click here to download your copy of the White Paper Author: Jo Robinson Published On: 10th Mar 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter