White Paper: Disruptive Customer Care – How To Do it Every Day


Few organisations keep pace with evolving customer behaviours.  As a consequence, planned, ongoing and co-created disruption now needs to
become your new ‘business as usual’ model.

This white paper looks at how the contact centre can adapt at speed.

White Paper written by: Martin Hill-Wilson for NewVoiceMedia

Click here to download the White Paper

Published On: 29th Nov 2016 - Last modified: 22nd Mar 2017
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