White Paper: Four Ways to Reduce Contact Centre Agent Turnover 257 Filed under - Archived Content, Genesys Millennial workers stay with an organisation just over a year on average. This white paper looks at the reasons why and how you can offer better flexibility, increase long-term engagement and satisfaction to ultimately reduce turnover. White Paper written by: Genesys Click here to download your copy of the White Paper. Author: Jo Robinson Published On: 26th Feb 2019 - Last modified: 10th Apr 2019 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter