White Paper: Getting Customer Satisfaction Right With AI Speech Analytics 174 Filed under - Archived Content, NICE In this paper, we demonstrate how advances in speech and language processing coupled with AI-driven speech analytics can provide customer-engagement insights. As a result, you will be able to implement recommendations to improve customer satisfaction, and to transform your organisation. White Paper written by: NICE Click here to download your copy of the white paper. Author: Rachael Trickey Published On: 25th Mar 2019 - Last modified: 10th Apr 2019 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter