White Paper: Sentiment Measuring and Analysing Emotion in Customer and Agent Interactions 113 Filed under - Archived Content, Nexidia, NICE Download this white paper to learn what AI sentiment analytics is doing today to revolutionize quality management, process, and product improvements, and read on to understand how AI sentiment analytics is just the first of many AI tools that accelerate time-to-insight and improved customer understanding. White Paper written by: NICE Nexidia Click here to download your copy of the White Paper. Author: Robyn Coppell Published On: 3rd Feb 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, Nexidia, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter