One in 25 Contact Centres Have Over 400 Agents Who Make Outbound Calls 1,942 Filed under - Archived Content, Outbound dialling, Polls According to our poll, 4% of contacts centres confirmed that they had over 400 agents who make outbound calls. Poll – “How many agents are outbound dialling in your contact centre?” – answers 0 – 9 Agents: 26% 10 – 49 Agents: 38% 50 – 99 Agents: 9% 100 – 399 Agents: 23% 400+ Agents: 4% Source: Call Centre Helper webinar: Three ways to maximise outbound dialling Sample size – 88 Date: October 2012 Author: Jo Robinson Published On: 16th Jan 2013 - Last modified: 18th Sep 2019 Read more about - Archived Content, Outbound dialling, Polls Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter