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A Career In Call Centres


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11,338
Filed under - Call Centre Life, An Introduction to Contact Centres, Recruitment

Here we have gathered a selection of articles that are useful to those starting a career in call centres.

  • Call centre recruitment process
  • Working in a call centre
  • Typical roles in a call centre
  • Soft skills in call centres
  • Introduction to call centre processes
  • Progression in a contact centre

Published On: 16th Dec 2012 - Last modified: 25th Sep 2019
Read more about - Call Centre Life, An Introduction to Contact Centres, Recruitment

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