Are Your Customers Lost in the Multichannel Maze?


Take part in this short multichannel survey to win £250 of M&S vouchers.

EvaluAgent want to know if your organisation is making it easy for customers to do business with you.

  • How many companies truly understand why they are adding channels to their contact centre operation?
  • How many know what impact this is having on customer engagement and satisfaction?

Want to find out how your multichannel contact centre maturity compares to your peers?

Take this short anonymous survey to obtain an instant score and a chance to win £250 of M&S vouchers.

Published On: 19th Nov 2014 - Last modified: 22nd Mar 2017
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