Avaya Merits IP Integration with Strategic Win Award 306 Filed under - Archived Content, IP Integration IP Integration, a leading provider of customer engagement solutions, has been awarded the prestigious Avaya 2016 Strategic Win Award for the Asia region. IP Integration was responsible for securing and fulfilling a major installation of Avaya’s contact centre solution for ESL, the international gaming organisation. Combining the Avaya solution with a selection of its own complementary tools, IP Integration specified and managed the highly complex roll-out. This not only augments and extracts value from ESL’s existing back-end platforms but also provides the company with a sophisticated omnichannel contact solution with full personalisation attributes to enhance the experience of its customers. Dave Glasgow, Sales Director at IP Integration (left), and Ritchie Butters, Account Director at IP Integration, with the Avaya award. For more information visit www.ipintegration.com Author: Rachael Trickey Published On: 7th Feb 2017 - Last modified: 8th Feb 2017 Read more about - Archived Content, IP Integration Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter