Best Practice Week 442 Filed under - Archived Content, The Forum THE DATE: 23rd – 27th January 2017 THE LOCATION: Online THE DESCRIPTION: For this week, our specialists have selected exceptional presentations, case studies and workshop exercises. Some insight stands the test of time; taking a fresh look can inspire us to take the next steps in developing best practice ourselves. Use these free best-practice materials to tap into proven knowledge and experience, to help you try new approaches and strengthen your skills in the year ahead. THE ORGANISERS: The Forum THE WEBLINK: http://www2.theforum.social/januaryBPweek Author: Rachael Trickey Published On: 21st Dec 2016 Read more about - Archived Content, The Forum Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter