Join 500 customer service experts, practitioners and brands to celebrate, learn, exchange and shape the future of customer service over two days.
Celebrating more than 20 years of success in delivering the latest thinking and insight, this year’s programme will be a truly engaging experience.
THE DATE: 24th – 25th November 2015
THE LOCATION: Hilton, Glasgow
THE DESCRIPTION: Join 500 customer service experts, practitioners and brands to celebrate, learn, exchange and shape the future of customer service over two days.
Celebrating more than 20 years of success in delivering the latest thinking and insight, this year’s programme will be a truly engaging experience.
What to expect?
- Impressive brands sharing their strategies and concepts
- Explore and discover how your competitors are meeting the challenge of multi-channel customer service
- Challenge your own experiences and views against 30+ other brands
- Network with your peers
- Celebrate – join in the party – we will recognise the most creative, innovative and exceptional individuals and organisations as the winners of CCA Excellence Awards 2015
THE ORGANISERS: CCA
Author: Jo Robinson
Published On: 14th Sep 2015 - Last modified: 1st Feb 2017
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