Recorded Webinar: Latest Trends in Performance Management

In this webinar we explore the latest trends in performance management and how to improve employee engagement.

Topics Discussed

  • Performance management
  • Performance measurement
  • Employee loyalty
  • Employee motivation
  • Rewarding high-performing employees
  • KPI dashboards
  • The latest technology
  • The linkage between contact centre performance and organizational objectives


Dougie Cameron- Headshot
Dougie Cameron
Tony Clarke- Headshot
Tony Clarke
Jonty Pearce- Headshot
Jonty Pearce
Call Centre Helper

company logo
This webinar was brought to you by Call Centre Helper and is sponsored by Alvaria

Recommended Articles

A picture of the WFM concept with wooden blocks
Workforce Management Guide
generic webinar replay image
Recorded Webinar: 5 Great Ways to Improve Customer Satisfaction
generic webinar replay image
Recorded Webinar: 5 Tips to Improve Call Centre Performance
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.