Recorded Webinar: Latest Trends in Performance Management

In this webinar we explore the latest trends in performance management and how to improve employee engagement.

Topics Discussed

• Performance management
• Performance measurement
• Employee loyalty
• Employee motivation

• Rewarding high-performing employees
• KPI dashboards
• The latest technology
• The linkage between contact centre performance and organizational objectives

Panellists

This webinar was brought to you by Call Centre Helper and is sponsored by Alvaria