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Recorded Webinar: Latest Trends in Performance Management

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Filed under - Recorded Call Centre and Customer Experience Webinars, ,
In this webinar we explore the latest trends in performance management and how to improve employee engagement.

Topics Discussed

  • Performance management
  • Performance measurement
  • Employee loyalty
  • Employee motivation
  • Rewarding high-performing employees
  • KPI dashboards
  • The latest technology
  • The linkage between contact centre performance and organizational objectives

Panellists

Dougie Cameron- Headshot
Dougie Cameron
addzest
Tony Clarke- Headshot
Tony Clarke
Aspect
Jonty Pearce- Headshot
Jonty Pearce
Call Centre Helper

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This webinar was brought to you by Call Centre Helper and is sponsored by Aspect


Read more about - Recorded Call Centre and Customer Experience Webinars, ,

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