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Published On: 20th May 2015 10:16
Performance Management has transformed in recent years.
In this webinar, we look at the latest trends in Performance Management and Quality.
This webinar was brought to you by Call Centre Helper and is sponsored by Ultracomms
Megan Jones, Editor, Call Centre Helper
Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.
Connect with Megan on LinkedIn
Read more by Megan Jones
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3rd November 2026
