Podcast: How can you create a happy culture of positive people?

Dan Moross

The Contact Centre Podcast: Episode Two

In this episode, Dan Moross of MOO draws on his own experience to discuss the keys to creating a contact centre culture that facilitates both learning and enjoyment.

As part of our discussion, we also talk about optimizing recruitment, bringing fun into the workplace and developing advisor skills.

Follow any of the links below to listen to the podcast on your favourite platform:

Or, if you’d prefer to listen to the podcast directly from this webpage, just hit the play button below:

This podcast was made possible by our sponsor, Genesys. To request a demo of their contact centre software, visit: www.callcentrehelper.com/demo

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Published On: 5th Aug 2019 - Last modified: 20th Jan 2020
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