In this episode, Dan Moross of MOO draws on his own experience to discuss the keys to creating a contact centre culture that facilitates both learning and enjoyment.
As part of our discussion, we also talk about optimizing recruitment, bringing fun into the workplace and developing advisor skills.
Follow any of the links below to listen to the podcast on your favourite platform:
- Listen to this podcast on Apple Podcasts
- Listen to this podcast on Google Podcasts
- Listen to this podcast on Stitcher
- Listen to this podcast on Tune In
Or, if you’d prefer to listen to the podcast directly from this webpage, just hit the play button below:
This podcast was made possible by our sponsor, Genesys. To request a demo of their contact centre software, visit: www.callcentrehelper.com/demo