46% of Contact Centres find it Very Difficult or Impossible to get Extra Budget


43% of contact centres find it very difficult to get extra budget.

Poll – “How Difficult do you find it to get extra budget for the Contact Centre?” – answers

Very Easy – 3%
Easy – 0%
Difficult – 51%
Very Difficult – 43%
Impossible – 3%

Source: Call Centre Helper Webinar Poll – Webinar: How to build a business case for More Budget (and New Technology)     Sample size – 72     Date: April 2016

Published On: 9th May 2016 - Last modified: 26th Oct 2021
Read more about - Contact Centre Research, ,

Recommended Articles

What “Going the Extra Mile” REALLY Means in Customer Service
Customer Service - Going the Extra Mile
Going the Extra Mile in Customer Service
extra mile
Going the Extra Mile for Customer Service