43% of contact centres find it very difficult to get extra budget.
Poll – “How Difficult do you find it to get extra budget for the Contact Centre?” – answers
Very Easy – 3%
Easy – 0%
Difficult – 51%
Very Difficult – 43%
Impossible – 3%
Source: Call Centre Helper Webinar Poll – Webinar: How to build a business case for More Budget (and New Technology) Sample size – 72 Date: April 2016
Author: Megan Jones
Published On: 9th May 2016 - Last modified: 26th Oct 2021
Read more about - Contact Centre Research, Budget, Polls
