Realtime Masterclass 181 Filed under - Archived Content, The Forum THE DATE: 19th – 20th September 2017 THE LOCATION: To be confirmed THE DESCRIPTION: This two day training Master Class Workshop will include input from experienced practitioners who have taken different approaches to implement tactical planning in their organisation. This is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation and how to improve your Real-Time function and tactical planning framework. THE ORGANISERS: The Forum THE WEBLINK: tbc Author: Rachael Trickey Published On: 6th Jan 2017 - Last modified: 15th Sep 2017 Read more about - Archived Content, The Forum Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter