CIO Applications Europe recognized Spearline as one of the Top 10 Contact Center Consulting/Services Companies 2019.
The annual list of companies is selected by a panel of experts and members of CIO Applications Europe’s editorial board to recognize and promote technology entrepreneurship.
Spearline was also named winners of the CX Impact in Telecoms award at The Irish CX Impact Awards. This award recognizes its impact on CX.
In addition, the tech company has been shortlisted as a finalist in the International Customer Experience Awards, which take place on Thursday, November 21.
Speaking about the accolades, Matthew Lawlor, Co-Founder and Chief Technical Officer (CTO) at Spearline, said: “Many organizations are unaware that customer calls are failing to reach them due to several issues, such as lack of connectivity, audio quality issues, dropped calls, or problems with their DTMF and IVR functionalities. As a result, network problems remain undiscovered.”
“That’s where we come in. Multinationals around the world trust us to optimize their customers’ telecoms experience. We enable organizations to provide uninterrupted services to customers and avoid lost opportunities.”
“To be recognized for these awards allows us to raise greater awareness of this crucial problem solver for contact centres and large organizations around the world.”
For more information, visit www.spearline.com