The Award Winning Contact Centre Magazine

Translate

Articles about CustomerSure

The top 10 contact centre technology award 2019 winners podium

Top 10 Contact Centre Software and Technology 2019

177,913

Read more...

The word feedback is surrounded by survey, opinion, result, idea, comment, advice, rating and response

5 Places to Source Great Customer Feedback

2,323

Read more...

14 Tips to Provide a Kind Customer Experience

3,511

Read more...

Effective Ways to Gather Customer and Advisor Feedback

344

Read more...

23 Contact Centre Predictions for 2019

6,793

Read more...

11 Customer Retention Strategies

5,059

Read more...

Why Customer Feedback Should Be Central to Your Call Centre Strategy

473

Read more...

4 Steps to Drive Customer Feedback Into the Wider Business

182

Read more...

How Can I Make My Contact Centre Customer-Centric?

1,796

Read more...

5 Key Characteristics of the Best Customer Service Employees

1,272

Read more...