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Articles about CustomerSure

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The top 10 contact centre technology award 2019 winners podium
Top 10 Contact Centre Software and Technology 2019
156,138
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The word feedback is surrounded by survey, opinion, result, idea, comment, advice, rating and response
5 Places to Source Great Customer Feedback
1,229
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14 Tips to Provide a Kind Customer Experience
1,967
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Effective Ways to Gather Customer and Advisor Feedback
164
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23 Contact Centre Predictions for 2019
6,122
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11 Customer Retention Strategies
2,446
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Why Customer Feedback Should Be Central to Your Call Centre Strategy
278
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4 Steps to Drive Customer Feedback Into the Wider Business
108
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How Can I Make My Contact Centre Customer-Centric?
1,090
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5 Key Characteristics of the Best Customer Service Employees
445
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Should You Hire Heston or Delia to Run Your Service Improvement Project?
59
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How Can I Monitor Quality Across all Contact Centre Channels?
1,183
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Why Do You Even Want to Send a Customer Satisfaction Survey?
358
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Case Study: GBG’s Successful Global Voice of the Customer Programme
206
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4 Tips to Avoid the Pitfalls of Social Media Customer Service
195
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16 Ways to Improve Your Net Promoter Score
12,120
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The CEO Interview: Guy Letts at CustomerSure
412
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How to GDPR-Proof Your Customer Satisfaction Surveys
593
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What Exactly Is a “360-Degree View of the Customer”?
111,884
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Top 10 Contact Centre Software and Technology 2018
421
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