Webinar Recording: Treating Vulnerable Customers Fairly Related Articles How To Deal With Vulnerable Customers Best Practices for Supporting Vulnerable Customers in Times of Crisis How to Write to Vulnerable Customers How (and Why) To Protect Vulnerable Customers 637 Filed under - Recorded Call Centre and Customer Experience Webinars, Consumer Duty, Helen Pettifer, NICE CXone This webinar shares top training tips from the experts, as well as how the latest tech can help ensure that your agents are treating vulnerable customers fairly, every time. Click here for the recording Agenda Introductions – Megan Jones, Call Centre Helper Helen Pettifer, Vulnerable Customer Trainer & Consultant Click here to view the slides Richard Bassett, VP Digital & Analytics, NICE International Click here to view the slides Register Now! Author: Rachael Trickey Published On: 8th Mar 2023 - Last modified: 22nd Jul 2024 Read more about - Recorded Call Centre and Customer Experience Webinars, Consumer Duty, Helen Pettifer, NICE CXone Recommended Articles How To Deal With Vulnerable Customers Best Practices for Supporting Vulnerable Customers in Times of Crisis How to Write to Vulnerable Customers How (and Why) To Protect Vulnerable Customers Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter