Webinar Recording: Treating Vulnerable Customers Fairly

Related Articles
A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head
How To Deal With Vulnerable Customers
generic webinar replay image
Recorded Webinar: Top Tips for Supporting Vulnerable Customers
Portrait of unhappy person making phone call at home
Vulnerable Customers Are Struggling to Access Customer Support Services
Electric transmission towers with glowing wires against the sunset
Case Study: UK Power Networks Support Vulnerable Customers
NICE CXone Vulnerability Report 2025 Box
846
Filed under - Recorded Call Centre and Customer Experience Webinars, , , , ,

This webinar shares top training tips from the experts, as well as how the latest tech can help ensure that your agents are treating vulnerable customers fairly, every time.

Agenda

  • Introductions – Megan Jones, Call Centre Helper
  • Helen Pettifer, Vulnerable Customer Trainer & Consultant
helen slides

Click here to view the slides

richard slides

Click here to view the slides

Author: Rachael Trickey

Published On: 8th Mar 2023 - Last modified: 5th Feb 2025
Read more about - Recorded Call Centre and Customer Experience Webinars, , , , ,

Follow Us on LinkedIn

Recommended Articles

A teddy bear sits in a little wheelchair, with a leg in a bandage and plasters on its head
How To Deal With Vulnerable Customers
Top tips for supporting vulnerable customers featured image
Recorded Webinar: Top Tips for Supporting Vulnerable Customers
Portrait of unhappy person making phone call at home
Vulnerable Customers Are Struggling to Access Customer Support Services
Electric transmission towers with glowing wires against the sunset
Case Study: UK Power Networks Support Vulnerable Customers