Engaged agents are committed to do more for customers and stay with your organization.
Therefore, these agents have high performance and retention rates. Add empowerment and you have your dream team.
Let’s explore how to turn this dream into reality…
White Paper written by: CallMiner
Click here to download your copy of the White Paper.
Author: Rachael Trickey
Published On: 18th Jun 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, CallMiner