White Paper: Big Data in CEM: The Path to Productive Employees & Happy Customers

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Filed under - Archived Content,

This report highlights the financial and operational impact of poor customer data management. It also illustrates how top performing businesses convert big data into a strategic opportunity that helps boost customer retention.

Brought to you by NICE Systems – powered by Aberdeen Group research.

Author: Megan Jones

Published On: 24th Mar 2015 - Last modified: 2nd Jan 2020
Read more about - Archived Content,

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