White Paper: Delivering Exceptional Customer Experience With CCaaS 162 Filed under - Archived Content, Intrado As consumers, we demand a frictionless experience, giving loyalty to companies that consider this important. As such, many contact centres are putting the Customer Experience (CX) at the heart of their processes, creating innovative ways to improve their service offerings. This guide gives you a breakdown of cloud-based solutions and what to look for in selecting the foundation for super-charging your CX. White Paper written by Rob Scott of UC Today in association with West UC Download your Guide Now Author: Megan Jones Published On: 17th Apr 2018 - Last modified: 3rd Dec 2018 Read more about - Archived Content, Intrado Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter