This whitepaper aims to explain the current and changing situation in customer service, and will offer guidance on the best omni-channel strategy for your business. Basically, how to harness omni-channel to reduce cost, increase sales and increase customer satisfaction.
White paper: Written by NewVoiceMedia
Author: Megan Jones
Published On: 14th Dec 2014 - Last modified: 2nd Jan 2020
Read more about - Archived Content, Vonage
