This White Paper is an objective view of the current use of cloud-based contact centres, as well as the experience, plans and attitudes of UK businesses to this method of providing service to customers.
White Paper: commissioned by Genesys and written by ContactBabel
Author: Megan Jones
Published On: 21st Jan 2015 - Last modified: 2nd Jan 2020
Read more about - Archived Content, Genesys
