Gamification is an innovation that has quickly attracted a large and loyal following because of its proven ability to improve engagement.
This white paper gives examples of using gamification in contact centres and presents best practices to improve performance.
White Paper written by: CallMiner
Author: Rachael Trickey
Published On: 20th Aug 2018 - Last modified: 2nd Jan 2020
Read more about - Archived Content, CallMiner
