Contact Centre Experts 2014 – Who Have We Missed? 722 Filed under - Archived Content, James Lawther, Keith Gait, Nicola Millard, Rob Wilkinson The nominations process is now closed. Click here to vote. The following people have already been nominated for our Best Respected Award: Adrian Swinscoe, Business Coach / Consultant Alison Mathiebe, Trainer – and author of How to Survive (& Thrive) in a Call Centre Alistair Niederer, CEO, Teleperformance UK and RSA Ann-Marie Stagg, Chair of the Call Centre Management Association Carolyn Blunt, MD Real Results Training Ltd, Contact Centre Trainer and People Development Expert Colin Shaw, Beyond Philosophy Colin Whelan, Professional Planning Forum Dave Appleby, BetClic Dougie Cameron, Addzest Consulting Guy Fielding, Director at Horizon2 Ian Morton, Consulting Director at Budd Jag Tucker, CEB James Lawther, Service Improvement, Squawkpoint Jojo Uligan, Executive Director of Contact Center Association of the Philippines Jon Snow, Chairman at Directors’ Club (GB & NI). Jonathan Wax, Nexidia. Keith Gait, Executive Operations and Transformation Director Ken Reid, Director of Proposition and Product at Rostrvm Solutions Lode Vande Sande, Systems integrator and director of LVS Consulting Luke Brynley-Jones, Our Social Times Maria McCann, Customer Engagement Leader, JoHo Ventures Mark Pfeiffer, EVP Teleperformance, Global Analyst Relations and Corporate Social Responsibility Martin Hill-Wilson, Director, Brainfood Consulting Matthew Kemp, Customer Service Director – Lebara Mobile Maz Iqbal, The Customer Blog Melissa Kovacevic, Contact Center Coaching Merlin Stone, Customer strategist and part-time professor at Bristol Business School Michael Allen, Practice Leader Rabbit Surveys and Right First Time Contact Centre Mike Havard, Director at Ember Services Mike Murphy, Interactive Intelligence Mitch Lieberman, Customer Experience Architect Nev Wilshire, CEO Save Britain Money Group ‘BBC’s The Call Centre’. Nick Drake-Knight, Author and change consultant, NDK Group. Nicola Millard, Futurologist, BT Paul Greenberg, CRM author, consultant, speaker Paul Weald, Deloite Consulting Penny Reynolds, Founding partner at the Call Center School Peter Massey, Managing Director at Budd Peter Ryan, Principal Analyst, Ovum Raj Wadhwani, President, ContactCenterWorld.com Randi Busse, Author of Turning Rants Into Raves Richard Rhodes, Senior Planning Manager at LV= Richard Snow, Research Director, Ventana Research Rob Wilkinson, Managing Director, Call Centre Connect Sandra Busby, Welsh Contact Centre Forum Serge Cren, The Difference Corporation Simon Foot, Consulting Director, Ember Services Simon Roncoroni, Consultant, SRC Simon Thorpe, Programme Director, The Gold Standard Steve Hurst, Engage Customer Steve Morrell, Managing Partner, ContactBabel Stuart Pearce, Author of “The Telesales Handbook” Trevor Butterworth, Managing Director – The UK Contact Centre Forum The nominations process is now closed. Please stay tuned for the voting. Author: Megan Jones Published On: 29th Oct 2014 - Last modified: 25th Apr 2024 Read more about - Archived Content, James Lawther, Keith Gait, Nicola Millard, Rob Wilkinson Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter