According to our poll, more than six in every ten contact centres are occasionally loud, with a further 22% being loud most of the time.
Poll – How noisy is your contact centre? – answers
Very Loud – 0%
Loud – 22%
Occasionally Loud – 61%
Medium – 17%
Quiet – 0%
Source: Call Centre Helper Webinar: How to reduce background noise in the contact centre Sample size – 59 Date – June 2014
Author: Jo Robinson
Published On: 1st May 2015 - Last modified: 23rd Sep 2019
Read more about - Archived Content
