61% of Professionals Admit Their Contact Centres are “Occasionally Loud”


According to our poll, more than six in every ten contact centres are occasionally loud, with a further 22% being loud most of the time.

Poll – How noisy is your contact centre? – answers

Very Loud – 0%
Loud – 22%
Occasionally Loud – 61%
Medium – 17%
Quiet – 0%

Source: Call Centre Helper Webinar: How to reduce background noise in the contact centre     Sample size – 59     Date – June 2014

Published On: 1st May 2015 - Last modified: 5th May 2017
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