Automation | Call Centre Helper

Articles about Automation

Contact Centre Jargon and Terminologies

174,779

The Top 10 Emerging Technologies in Contact Centres

2,323

The 10 Things They Won’t Tell You About Artificial Intelligence

1,764

12 Top Uses of Artificial Intelligence in the Contact Centre

6,995

26 Contact Centre Technology Predictions for 2018

4,870

348

An Introduction to… Process Automation Technology

1,538

32,000 Jobs in the UK Contact Centre Industry Are Set to Bear the Brunt of Brexit

657

‘Automatons’, Not Automation, Are The Worst Thing About Contact Centres, Study Finds

90

What’s Next With… Smarter Ways of Working?

1,325